NOTE These instructions apply for Data Innovations’ North American customers. If this is your first time installing IM, please contact Data Innovations Sales to acquire the appropriate license files. If you already have the appropriate license files and are installing the same version of IM a subsequent time, please follow these...
Data Innovations' Tips & Tricks are intended to promote the effective and productive use of Instrument Manager. Fortunately, Instrument Manager is a very stable product and problems are infrequent. However, despite the best intentions and efforts of all involved, systems can succumb to a variety of issues and productivity could...
When building an Autoverification Rule Set it's common to include evaluation rules for Clinical Ranges. These rules typically set test reference ranges, abnormal flags, critical ranges, and critical flags for each test result according to your laboratory's established ranges. Many labs have established ranges for certain analytes which also take into...
Instrument Manager is a robust software application with a proven track record of operational stability. However, as with any software solution, there are recommended practices that, if performed proactively, can help reduce the risk of unexpected operational interruptions and promote improved performance. This Tips & Tricks notification is the first...
This month's Tips & Tricks is the second installation of Preventative Maintenance recommendations intended to help you maintain a stable and operationally efficient Instrument Manager system. This month's version of Tips & Tricks includes more recommended practices which, if performed proactively, can help reduce the risk of unexpected operational interruptions,...
Instrument Manager is a robust program that can run for long periods of time without issue. However, there are some things that can be done to make sure your system is running at peak performance. This month's Tips & Tricks is the third in a series focused on Preventative Maintenance...
With the release of EP Evaluator 12, this Tips and Tricks will review the network installation/upgrade process.
Data Innovations has changed the requirements around time changes for versions 8.07 and higher. After careful consideration we no longer require sites to manually change the system time or turn off IM/Cache during the time change, as we have confirmed that there are no risks prevented by those processes. This means that...
Instrument Manager uses mapping as a mechanism for translating information between the LIS and instruments. This mapping can apply to four types of data elements: fluid codes, test codes, error codes, and/or instrument IDs. Not every driver supports all four data elements, but test code mapping is typically supported. Here...
An auto-failover is triggered if the Acting-Primary or Arbiter determine that a primary can no longer function. The most common reasons are: The Acting-Primary lost contact with the Failover and Arbiter, but the Failover and Arbiter maintained contact with each other The Acting Primary runs into a critical problem, such as an...
